Welcome to duskliane

Thank you for visiting duskliane, an online store focused on bringing practicality and convenience to everyday shopping.

duskliane is owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd., the company responsible for operating duskliane.com and managing its online retail activities, including order processing, customer support, shipping coordination, returns, and refunds.

We aim to make your shopping experience straightforward through clear product information, accessible store policies, and helpful communication throughout the purchasing process.

About duskliane

At duskliane, we offer a selection of products intended to meet everyday needs and make shopping more convenient.

We believe customers should be able to understand what they are purchasing, review the applicable policies, and find assistance when needed. Our approach combines useful product information with support before and after a purchase.

Our priorities include:

• Clear Descriptions: Presenting product features, specifications, and purchasing details in an understandable way.
• Accessible Policies: Making shipping, return, refund, and other important store information easy to find.
• Straightforward Ordering: Helping customers review their selections and complete checkout conveniently.
• Helpful Support: Providing assistance with product questions, orders, payments, delivery, and after-sales matters.
• Ongoing Improvement: Using customer feedback to identify opportunities to improve our store and services.

Customer Support

Whether you are considering a purchase or need help with an existing order, our support team can assist with:

• Product details and availability;
• Order confirmations and status updates;
• Payment and checkout questions;
• Shipping arrangements and tracking;
• Cancellation, return, and refund requests;
• Damaged, defective, missing, or incorrect items;
• Questions about our published store policies.

Customer Support Email:
service@duskliane.com

Business Phone:
+86 186 5815 6322

Customer Service Hours:
9:00 AM–6:00 PM, China Standard Time (UTC+8)

For inquiries about an existing purchase, please include your order number and a brief description of your request. Relevant photographs or tracking details may also help us review the issue.

Our team will assess your inquiry and explain the appropriate next steps under our store policies and applicable requirements.

Information for Your Purchase

We encourage you to review the relevant product description and store policies before placing an order.

Our Shipping Policy, Return & Refund Policy, Terms of Purchase, Terms of Service, and Privacy Policy explain important information about ordering, delivery, after-sales procedures, and personal information.

If you would like clarification before purchasing, please contact our support team.

For returns, contact us before sending any products back. The return destination may differ from our business address, and our team will provide the appropriate shipping instructions.

Thank you for choosing duskliane. We appreciate your interest in our store and welcome your questions and feedback.

Business Information

Brand Name:
duskliane

Legal Company Name:
Hangzhou Kaka Dou Technology Trading Co., Ltd.

Website:
duskliane.com

Business Address:
Room 13063, Building 9
No. 336 Changjiang Road
Changhe Subdistrict, Binjiang District
Hangzhou, Zhejiang, China

Customer Support Email:
service@duskliane.com

Business Phone:
+86 186 5815 6322

Customer Service Hours:
9:00 AM–6:00 PM, China Standard Time (UTC+8)

duskliane is owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd.