TERMS OF PURCHASE

Last Updated: October 26, 2026

Thank you for choosing duskliane.

These Terms of Purchase describe the conditions that apply to purchases made through duskliane.com, including ordering, payment, shipping, cancellations, returns, and refunds.

duskliane is owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd. (“Company,” “we,” “us,” or “our”), which manages our online store and its related business activities.

By submitting an order, you agree to these Terms and the applicable store policies presented before purchase. Please review this information before completing checkout.

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1. Submitting an Order

To purchase a product, select the available options, add it to your cart, and complete the checkout process.

Before submitting your order, please check:

• Product descriptions and specifications;
• Selected options and quantities;
• Billing and delivery addresses;
• Contact information;
• Shipping method and charges;
• Payment details and the final order total.

You are responsible for providing complete and accurate information. Incorrect details may delay order verification, preparation, or delivery.

By placing an order, you confirm that you have the legal capacity and authority to complete the purchase.

2. Order Confirmation and Acceptance

After you submit an order, we will send an acknowledgment using the contact information provided at checkout.

An order acknowledgment confirms receipt of your request. It does not, by itself, confirm acceptance or dispatch. Acceptance occurs when we expressly confirm acceptance or send a dispatch confirmation, subject to applicable law.

Orders may require payment verification, inventory checks, and review of essential transaction details.

Where reasonably necessary and legally permitted, we may decline or cancel an order because of:

• Unavailable inventory;
• Payment authorization or verification problems;
• Suspected fraud or unauthorized activity;
• Material pricing or product listing errors;
• Incomplete or inaccurate order details;
• Delivery restrictions or legal requirements.

If we cancel an order after collecting payment, we will notify you and refund the amount collected for the cancelled order or affected items, including any associated charges that should be refunded.

3. Product Information

We take reasonable care to present accurate product descriptions, images, specifications, prices, and availability information.

Minor visual differences may result from lighting, screen settings, or manufacturing variations. These differences do not excuse supplying a product that is materially inconsistent with its description.

If a significant listing error affects an order, we will contact you and explain the available resolution. We will not supply a materially different substitute without your agreement.

If an item received differs materially from what you ordered, please contact service@duskliane.com.

4. Prices, Charges, and Payment

The order total, including shipping and any taxes or other charges collected by us, will be displayed before you complete payment.

By submitting payment details, you confirm that:

• You are authorized to use the selected payment method;
• Your billing and payment information is accurate;
• You authorize payment of the amount presented at checkout.

Available payment methods are shown during checkout. Payment providers may apply their own authorization and security procedures.

If payment cannot be verified, processing may be delayed or the order may be declined.

Published prices may change for future purchases. A price change does not automatically alter an accepted order.

Where a material pricing error affects your order, we may contact you to confirm whether you wish to proceed or cancel and refund the affected purchase, as permitted by law. We will not charge an increased amount without your authorization.

Any applicable customs duties or other destination-related charges will be handled according to the disclosures made before purchase and applicable requirements.

5. Order Changes and Cancellations

If you need to change or cancel an order, contact service@duskliane.com as soon as possible.

Please include your order number and a clear description of your request.

We will review the current fulfillment status and confirm whether the request can be accommodated. Changes or cancellations may become unavailable once preparation, packaging, or dispatch has progressed.

Submitting a request does not itself confirm cancellation or modification.

For an order already dispatched, you may need to request an eligible return after delivery under our Return & Refund Policy.

Approved cancellations will be refunded to the original payment method, generally within 5–10 business days after approval, subject to any shorter deadline required by law.

Nothing in this section limits mandatory cancellation rights.

6. Shipping and Delivery

We currently offer delivery to eligible addresses in the United States.

Orders are generally processed within 1–3 business days after payment confirmation. Processing time is separate from transit time, and business days exclude weekends and public holidays.

Current shipping options are listed below. All amounts are in U.S. dollars (USD).

Free shipping applies to the qualifying free shipping service. The $6.99 Fast U.S. Shipping charge applies if you select that option, including when your order qualifies for free shipping.

Delivery estimates begin after dispatch unless expressly stated otherwise. Timing may be affected by carrier operations, customs procedures, weather, holidays, and transportation disruptions.

Orders may ship through our own or partner fulfillment facilities. Dispatch locations vary, and orders are not necessarily shipped from a U.S. warehouse. Products from the same order may arrive in separate packages.

Tracking details will be provided after dispatch when available.

If your shipment is delayed, missing, or showing unusual tracking activity, contact us with your order number. We will investigate and explain the appropriate next steps.

Delivery estimates do not remove any rights or remedies available under applicable law. Further details appear in our Shipping Policy.

7. Returns and Refunds

You may request a return for an eligible purchase within 180 calendar days after delivery, subject to our Return & Refund Policy.

We cover return shipping for eligible returns requested within that period, including eligible returns based on personal preference, when you follow the arrangements provided by our support team.

Please contact us before sending products back. We will provide the appropriate return destination and shipping instructions. Our business address is not automatically the return address.

If an order arrives damaged, defective, incorrect, incomplete, or materially different from its description, please provide your order number and a description of the problem. Relevant photographs or videos may help us assess the issue.

We will arrange an appropriate solution, which may include a replacement, return, or refund. Where our error or a qualifying product defect requires a return, we will cover necessary return shipping costs.

Approved refunds are generally issued to the original payment method within 5–10 business days after approval. Your payment provider may require additional time to display the funds.

Please review our Return & Refund Policy for full conditions and procedures. Mandatory consumer rights remain unaffected.

8. Customer Responsibilities

When purchasing through duskliane, please:

• Provide accurate contact, billing, and delivery information;
• Review product selections and charges before payment;
• Use a payment method you are authorized to use;
• Follow product instructions and stated usage requirements;
• Provide relevant order details when requesting support;
• Follow the applicable procedures for changes, cancellations, and returns.

Keep your order confirmation and related communications for reference.

These responsibilities do not transfer obligations that remain ours under applicable law.

9. Payment Processing and Privacy

Payments are handled through the payment services available during checkout.

Third-party payment providers may process transaction information under their own terms, security procedures, and privacy policies. We generally do not store complete payment card numbers or card security codes on our own systems.

Please enter payment information only through the designated payment process. Do not send complete card details, security codes, or passwords by email.

Our handling of personal information is described in our Privacy Policy.

10. Inventory and Fulfillment Issues

An item may occasionally become unavailable after an order is submitted.

If this affects your purchase, we will contact you and explain the available options. These may include:

• Cancelling and refunding the unavailable item;
• Adjusting the order with your agreement;
• Offering an alternative for your consideration;
• Agreeing on a revised fulfillment arrangement.

We will not provide a substitute without your consent. If we cannot fulfill the affected purchase, we will refund the applicable payment.

Any significant fulfillment delay will be handled in accordance with our published policies and applicable requirements, including any required notice or cancellation options.

11. Related Policies and Consumer Rights

These Terms should be read together with our:

• Terms of Service;
• Shipping Policy;
• Return & Refund Policy;
• Privacy Policy.

Nothing in these Terms excludes or restricts consumer rights, warranties, or remedies that cannot lawfully be excluded or restricted.

If a provision conflicts with a mandatory legal requirement applicable to your purchase, that requirement takes precedence.

We may update these Terms and publish a revised date. Unless applicable law requires otherwise, completed purchases remain subject to the version presented when the order was placed.

12. Contact Information

For assistance with purchases, payments, cancellations, shipping, returns, or refunds, contact:

Customer Support Email:
service@duskliane.com

Business Phone:
+86 186 5815 6322

Customer Service Hours:
9:00 AM–6:00 PM, China Standard Time (UTC+8)

Please include your order number and a brief description of your inquiry when contacting us about an existing purchase.

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Business Information

Brand Name:
duskliane

Legal Company Name:
Hangzhou Kaka Dou Technology Trading Co., Ltd.

Website:
duskliane.com

Business Address:
Room 13063, Building 9
No. 336 Changjiang Road
Changhe Subdistrict, Binjiang District
Hangzhou, Zhejiang, China

Customer Support Email:
service@duskliane.com

Business Phone:
+86 186 5815 6322

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duskliane is owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd.