PRIVACY POLICY

Last Updated: October 27, 2026

1. INTRODUCTION

Welcome to duskliane.

The website duskliane.com and its related online services are owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd. (“Company,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, store, transfer, and protect personal information when you interact with our website, online store, customer support services, and related features (collectively, the “Services”).

This Privacy Policy applies when you:

• Visit or browse our website;

• View or purchase products;

• Place or attempt to place an order;

• Create or manage an account, where available;

• Subscribe to promotional communications;

• Contact customer support;

• Request an order change, cancellation, return, replacement, or refund;

• Submit reviews, feedback, photographs, or other information;

• Otherwise interact with our Services.

The Company is responsible for personal information processed in connection with operating duskliane. Certain third-party service providers may also process personal information under their own privacy policies and legal responsibilities.

Where applicable law requires consent for a particular processing activity, we will request that consent separately. Simply using our website does not replace any consent that may be legally required.

2. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with our Services.

Information You Provide to Us

You may provide personal information when you:

• Place or attempt to place an order;

• Create or manage an account, where available;

• Contact customer support;

• Subscribe to promotional communications;

• Request an order change, cancellation, return, replacement, or refund;

• Submit a review or feedback;

• Participate in a promotion, survey, or other store feature.

The information you provide may include:

• Contact Information: Name, email address, telephone number, billing address, and shipping address;

• Purchase Information: Products selected, quantities, order numbers, purchase history, and delivery instructions;

• Account Information: Login credentials, preferences, and saved information, where account features are available;

• Payment-Related Information: Payment status, transaction references, billing information, and information required to investigate payment-related issues;

• Customer Support Information: Correspondence, complaints, requests, photographs, videos, and other information submitted to explain an issue;

• Marketing Preferences: Subscription information and communication preferences;

• Submitted Content: Reviews, feedback, comments, and other content you choose to provide.

Payments are processed through authorized third-party payment providers.

We generally do not store complete payment card numbers or card security codes on our own systems.

Please do not send complete payment card information, passwords, security codes, or other sensitive credentials through email or other unsecured communication methods.

Information Received from Third Parties

We may receive information from service providers that assist us in operating our business and providing the Services.

These providers may include:

• Payment processors;

• Shipping carriers;

• Fulfillment partners;

• E-commerce platform providers;

• Hosting providers;

• Analytics providers;

• Advertising providers;

• Fraud prevention and security services;

• Customer support providers.

Information received from these providers may include:

• Payment confirmation;

• Transaction verification information;

• Shipping and tracking information;

• Delivery status;

• Fraud or security indicators;

• Website activity or campaign-related information.

The type of information received depends on the service involved and your interaction with that service.

3. INFORMATION COLLECTED AUTOMATICALLY

When you access or use our Services, certain technical and usage information may be collected automatically through technologies such as:

• Cookies;

• Pixels;

• Log files;

• Browser technologies;

• Device identifiers;

• Local storage;

• Similar tracking technologies.

Automatically collected information may include:

• IP address;

• Approximate location derived from IP address;

• Browser type and version;

• Device type;

• Operating system;

• Online identifiers;

• Pages viewed;

• Links selected;

• Product views;

• Shopping cart activity;

• Checkout interactions;

• Referring websites;

• Advertising interactions;

• Website performance information;

• Technical error information;

• Security-related information.

We may use this information to:

• Operate and maintain our website;

• Support website security;

• Prevent fraudulent activity;

• Understand how customers use our Services;

• Improve website performance and usability;

• Remember preferences;

• Evaluate advertising and marketing performance.

Where required by applicable law, nonessential tracking technologies will only be used after appropriate consent has been obtained.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and may use pixels, local storage, and similar technologies to support website functionality and improve the shopping experience.

These technologies may be used for:

Essential Functions

Essential technologies may support:

• Shopping cart functionality;

• Checkout;

• Account login;

• Website security;

• Fraud prevention;

• Essential website settings.

Preferences

Cookies may help remember:

• Selected preferences;

• Website settings;

• Shopping-related choices.

Analytics

Analytics technologies may help us understand:

• Website traffic;

• Pages viewed;

• Website performance;

• User interactions;

• Technical issues.

Advertising

Advertising technologies may be used to:

• Measure advertising performance;

• Record conversions;

• Understand interactions with advertisements;

• Provide advertising that may be more relevant to users.

Where required by applicable law, we obtain consent before using nonessential cookies or similar technologies.

You may manage cookies through your browser settings and through any privacy or cookie controls available on our website.

Blocking certain cookies may affect website functionality. Deleting cookies may also remove saved preferences.

5. ANALYTICS AND ADVERTISING

We may work with analytics and advertising providers to understand how visitors use our Services and to evaluate promotional activities.

Where enabled, these providers may collect or receive information including:

• Online identifiers;

• Device information;

• Website activity;

• Product interactions;

• Shopping cart activity;

• Checkout activity;

• Purchase-related events.

This information may be used to:

• Analyze website usage;

• Measure campaign performance;

• Record conversions;

• Improve marketing effectiveness;

• Understand customer interests;

• Detect suspicious or fraudulent activity.

Some providers process information on our behalf, while others may independently process information according to their own privacy policies.

Depending on applicable law and the arrangement involved, certain disclosures for targeted advertising may be considered a “sale,” “sharing,” or processing for targeted advertising even when no monetary payment is exchanged.

Where applicable, you may request to opt out of certain advertising-related processing through available website privacy controls or by contacting:

service@duskliane.com

Where required by applicable law, we recognize legally valid opt-out preference signals, including Global Privacy Control where applicable.

Unsubscribing from promotional emails does not automatically change cookie, analytics, or advertising preferences.

6. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes reasonably connected with operating our store and providing the Services.

Orders and Transactions

We may use personal information to:

• Process and verify orders;

• Facilitate payments;

• Confirm purchases;

• Arrange fulfillment and shipping;

• Send order confirmations;

• Provide tracking updates;

• Handle order changes;

• Process cancellations;

• Manage returns, replacements, and refunds;

• Maintain transaction records.

Customer Support

We may use information to:

• Respond to customer inquiries;

• Provide product assistance;

• Investigate damaged, defective, incorrect, or missing products;

• Resolve delivery issues;

• Review payment concerns;

• Handle complaints;

• Process customer requests;

• Respond to privacy inquiries.

Website Operation and Improvement

We may use information to:

• Maintain website functionality;

• Support cart and checkout features;

• Operate account features;

• Maintain security;

• Prevent fraud;

• Diagnose technical issues;

• Understand customer preferences;

• Improve website content;

• Improve our Services and shopping experience.

Marketing

Where permitted by applicable law, and with consent where required, we may use information to:

• Send promotional emails;

• Share product updates;

• Provide special offers;

• Send store announcements;

• Recommend products;

• Evaluate marketing performance.

Security and Legal Purposes

We may use information to:

• Verify transactions;

• Detect and prevent fraud;

• Protect customers and our business;

• Comply with legal obligations;

• Maintain required business records;

• Respond to lawful requests;

• Establish, exercise, or defend legal claims.

Where applicable law requires a legal basis for processing, we rely on the appropriate basis for the activity, which may include:

• Performing a contract;

• Complying with legal obligations;

• Legitimate interests where permitted;

• Consent.

7. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to provide the Services, complete transactions, operate our business, or comply with legal obligations.

Recipients may include:

• E-commerce platform and hosting providers;

• Payment processors;

• Shipping carriers;

• Logistics and fulfillment partners;

• Customer support providers;

• Technology and cloud service providers;

• Analytics providers;

• Advertising providers;

• Fraud prevention and security services;

• Professional advisers, including legal and accounting advisers;

• Government authorities or other parties where disclosure is legally required.

Information may also be disclosed in connection with:

• A merger;

• Acquisition;

• Financing;

• Restructuring;

• Sale of business assets;

• Similar business transaction.

We limit disclosures to information appropriate for the relevant purpose and use contractual or other safeguards where required by applicable law.

8. EMAIL COMMUNICATIONS

Where permitted by applicable law, and with consent where required, we may send promotional emails relating to:

• Products;

• New arrivals;

• Discounts;

• Special offers;

• Store announcements;

• Other marketing communications.

You may unsubscribe from promotional emails by:

• Selecting the unsubscribe link included in a promotional email; or

• Contacting service@duskliane.com.

We may retain limited information necessary to record and respect your marketing preferences.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional or service-related messages concerning:

• Orders;

• Payments;

• Shipping;

• Returns;

• Refunds;

• Security;

• Customer support.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you;

• Obtain information about how personal information is used or disclosed;

• Request correction of inaccurate personal information;

• Request deletion of certain personal information;

• Obtain a portable copy of certain information;

• Restrict certain processing activities;

• Object to certain processing activities;

• Withdraw consent where processing relies on consent;

• Opt out of certain sales, sharing, or targeted advertising;

• Appeal certain decisions regarding privacy requests;

• Lodge a complaint with an appropriate privacy or data protection authority.

To submit a privacy request, contact:

service@duskliane.com

Please describe your request and provide enough information for us to identify the relevant records.

We may request information reasonably necessary to verify your identity and protect against unauthorized requests.

Where permitted by law, an authorized representative may submit a request on your behalf, subject to appropriate verification.

We will respond within the timeframes required by applicable law.

Certain requests may be subject to legal limitations or exceptions, including requirements to retain information for:

• Completing transactions;

• Accounting;

• Tax obligations;

• Fraud prevention;

• Security;

• Dispute resolution;

• Legal compliance.

Withdrawing consent does not affect processing that was lawful before consent was withdrawn.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Where an appeal right applies, you may contact us with:

Privacy Request Appeal

in the email subject line.

10. CHILDREN'S PRIVACY

Our Services are intended for a general audience and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 in violation of applicable privacy laws.

Where applicable law provides additional protections for older minors, those requirements will apply.

If you believe that a child has provided personal information without appropriate authorization, please contact:

service@duskliane.com

We will review the matter and take appropriate action, including deletion where required by applicable law.

11. INFORMATION SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• Unauthorized access;

• Misuse;

• Loss;

• Alteration;

• Disclosure;

• Destruction.

However, no website, internet transmission, electronic storage system, or security measure can guarantee complete security.

Please protect your account credentials and avoid sending sensitive payment information through email or other unsecured communication methods.

12. INTERNATIONAL DATA PROCESSING

The duskliane website is operated by Hangzhou Kaka Dou Technology Trading Co., Ltd., a company located in China.

We and our service providers may access, transfer, store, or process personal information in China and other countries or regions where we or our service providers operate.

Privacy and data protection laws in those locations may differ from the laws applicable in your country or region.

Where applicable law requires safeguards for international transfers, we will use the protections required for the relevant transfer, which may include appropriate contractual safeguards or another legally recognized transfer mechanism.

13. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise required or permitted by applicable law.

Retention periods may depend on:

• Whether an order remains open;

• Returns or refunds;

• Customer support requests;

• Accounting requirements;

• Tax requirements;

• Fraud prevention;

• Security needs;

• Disputes;

• Legal limitation periods;

• Account status;

• Marketing preferences.

When personal information is no longer reasonably required, we may:

• Delete it;

• Anonymize it;

• De-identify it;

• Securely dispose of it.

Backup copies may be retained temporarily according to our security and retention procedures.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Our Services;

• Business operations;

• Technology;

• Information practices;

• Legal requirements;

• Privacy requirements.

The revised version will be published on this page with an updated revision date.

Where required by applicable law, we may provide additional notice or obtain consent before relevant changes become effective.

We encourage users to review this Privacy Policy periodically.

15. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, our handling of personal information, privacy requests, or your privacy rights, please contact us.

Brand Name:
duskliane

Legal Company Name:
Hangzhou Kaka Dou Technology Trading Co., Ltd.

Website:
duskliane.com

Business Address:
Room 13063, Building 9
No. 336 Changjiang Road
Changhe Subdistrict, Binjiang District
Hangzhou, Zhejiang
China

Customer Support Email:
service@duskliane.com

Business Phone:
+86 186 5815 6322

Customer Service Hours:
9:00 AM–6:00 PM, China Standard Time (UTC+8)

duskliane is owned and operated by Hangzhou Kaka Dou Technology Trading Co., Ltd.